Symptom:
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I connect to Kryptnet and the system tray icon turns green, but when I visit www.whatismyip.com, it still shows my old IP address.
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Problem:
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This problem usually has one of three causes:
- Your browser hasn't picked up on the fact that your network route has changed;
- You are using Windows Vista and you did not start the OpenVPN program with administrator privileges; or
- You are using Windows XP or Vista and your TCP/IP stack has become corrupted. This is a fairly common problem, but can be resolved easily.
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Solution:
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The solution to the first cause is to restart your browser. If this doesn't resolve the problem, then it's probably cause 2.
The solution to the second cause is straightforward - exit OpenVPN by right-clicking on the system tray icon and clicking on Exit. Now start OpenVPN again by clicking on Start, then All Programs, and OpenVPN. Right-click on OpenVPN GUI and click on Run As Administrator. Connect to Kryptnet again and check your IP address. If the problem is still not resolved, then it's probably cause 3.
To resolve cause 3, first disconnect from Kryptnet and exit OpenVPN. You will then need to open a command prompt as an administrator. Click on Start, All Programs, then Accessories. Right-click on Command Prompt and click on Run As Administrator.
In the command prompt window, enter the following commands (followed by return after each line):
netsh winsock reset catalog
netsh int ipv4 reset reset.log
netsh int ipv6 reset reset.log
You may need to reboot your computer after this to finalise resetting the stack, but connect to Kryptnet and check your IP address first.
If you are still showing your ISP-assigned IP address, please contact the administrator for support at support@yuvutu.com.
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