Symptom:
(public) |
I can't connect to Kryptnet - the system tray icon won't turn green.
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Problem:
(public) |
Connection failures are generally caused by either ISP blocking (although we've only had this problem with Iran) or DNS poisoning (China does this to stop VPN connections).
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Solution:
(public) |
Contact support@kryptnet.com and send us a copy of your log file, so we can diagnose and resolve the problem. We can generally provide you with a custom configuration file which will resolve the problem.
You can view your log file (in Windows) by right-clicking on the OpenVPN system tray icon, clicking on the connection you use then clicking on View Details.
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